Question 1

How quickly can you fix my motor failure?

Accepted Answer

At Mountlake Terrace Garage Doors, we understand that a failed garage door motor is more than an inconvenience—it can leave your vehicle trapped or your home vulnerable. That's why we offer same-day motor repair and replacement services for most situations.  Our technicians carry the most common motor components and replacement units on their fully-stocked service vehicles. For standard motor issues like worn gears, failed capacitors, or circuit board problems, we can typically complete repairs within 1-2 hours of arrival.  If your motor requires complete replacement, we stock popular brands including LiftMaster, Chamberlain, and Genie. In most cases, we can have a new motor installed the same day you call. For less common motor models, we may need to order parts, but we'll provide a temporary solution whenever possible.  Emergency motor repairs are available 24/7. If your garage door is stuck open overnight or you can't access your vehicle for work, call us immediately at (425) 517-3149 and we'll prioritize your repair.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Garage door motor failure can stem from various causes, and understanding them can help prevent future problems. Here are the most common reasons we see in our 39+ years of service:  Age and Wear: Most garage door motors are designed to last 10-15 years with proper maintenance. Components like gears, sprockets, and circuit boards naturally wear over time. If your opener is approaching this age, preventive replacement can save you from an inconvenient breakdown.  Improper Door Balance: This is one of the leading causes of premature motor failure. When your garage door isn't properly balanced, the motor works harder to lift and lower it. This extra strain can burn out motors in just a few years. We recommend annual balance checks to extend motor life.  Power Surges: Electrical spikes from storms or grid fluctuations can damage the motor's circuit board and capacitor. Installing a surge protector on your garage door opener circuit can prevent this damage.  Lack of Lubrication: Dry, squeaky components create friction that forces the motor to work harder. Regular lubrication of the chain, screw, or belt drive mechanism is essential for motor longevity.  Overheating: Running your motor too frequently (more than 10-12 cycles per day) or operating it with stripped gears can cause overheating. Modern openers have thermal protection, but repeated overheating damages internal components.  Broken Springs: When a spring breaks, the motor must lift the full weight of the door (often 150-400 pounds). This sudden strain can instantly burn out a motor. If you hear a loud bang from your garage, stop using the opener immediately and call us.  Regular maintenance can prevent most of these issues. Our annual tune-up service includes motor inspection, gear lubrication, and balance testing to keep your opener running smoothly for years.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We believe every homeowner deserves access to quality garage door solutions, which is why we offer flexible financing options for new residential door installations.  Financing Options Available:  We work with trusted financing partners to offer competitive rates and terms that fit your budget. Our financing options include:  - 0% Interest Promotions: Qualified customers may be eligible for promotional periods with no interest if paid in full within the promotional term (typically 6-18 months).  - Low Monthly Payments: Spread the cost of your new garage door over 24, 36, or 60 months with affordable monthly payments.  - Quick Approval Process: Most customers receive a credit decision within minutes, right from the comfort of their home.  - No Prepayment Penalties: Pay off your balance early without any additional fees.  What Can Be Financed?  Our financing covers the complete installation package, including: - The garage door itself (any style, material, or brand we carry) - Professional installation labor - New opener/motor installation - Removal and disposal of your old door - Any necessary hardware or modifications  How to Apply:  During your free in-home estimate, our technician can help you explore financing options. The application process is simple and takes just a few minutes. You'll need basic information like your name, address, income, and Social Security number for the credit check.  Our Price Match Guarantee:  We want to earn your business based on quality and service, not just price. If you receive a written quote from another licensed contractor for the same door model and installation, we'll match it.  Call (425) 517-3149 to schedule your free estimate and discuss financing options with our team. We're here to help you find the right solution for your home and budget.

Mountlake Terrace

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